Privacy Policy

1.Privacy Policy (गोपनीयता नीति)

we value your privacy.

  1. Data Collection: Hum aapka naam, phone number, aur address sirf service provide karne ke liye collect karte hain.
  2. Data Security: Aapki personal details kisi bhi third party ko nahi bechi jati hain.
  3. Usage: Hum aapka number sirf service updates aur maintenance reminders ke liye use karenge.
  4. Cookies: Website experience behtar banane ke liye hum cookies ka istemal karte hain.

2. Refund and Cancellation Policy (रिफंड और रद्दीकरण नीति)

Hum apne customers ki satisfaction ka pura dhyan rakhte hain.

  1. Cancellation: Aap AMC plan lene ke 24 ghante ke andar ise cancel kar sakte hain.
  2. Refunds: Ek baar technician visit ho jaane ya AMC activate hone ke 7 din baad refund nahi diya jayega.
  3. Process: Refund request ke liye aap humein enquiry@atoallsolutions.com par mail kar sakte hain.
  4. Timeframe: Approved refund 5-7 working days mein aapke original payment method mein credit ho jayega.

3. Terms and Conditions (नियम और शर्तें)

A to All Solutions ki services use karne par aap niche di gayi sharton se sahmat hain:

  1. Service Area: Humari services abhi sirf Dehradun aur aas-paas ke ilakon tak limited hain.
  2. Spare Parts: AMC mein sirf service aur maintenance shamil hai. Kisi bhi kharab part (Camera, HDD, Adapter) ka kharcha alag se dena hoga.
  3. Payment: AMC plans ke liye 100% payment advance dena hoga.
  4. Access: Technician ko site par kaam karne ke liye sahi samay aur access dena customer ki zimmedari hogi.

4. Shipping & Delivery Policy

Kyunki hum digital/onsite service provide karte hain, isliye:

Service ki details aapko aapki email par bhej di jayegi.

Humari koi physical shipping nahi hoti.

AMC plan lene ke 48 ghante ke andar humari team aapko service schedule ke liye contact karegi.